Allison's Masks of Kindness

Policies + Guidelines

• These are not medical-grade masks and are not intended as a replacement for medical-grade personal protective equipment or other recommended measures to help stop the community spread of COVID-19, including social distancing, washing your hands and refraining from touching your face.

• The masks are not an FDA approved product. This product makes no claims of antimicrobial protection, antiviral protection, particulate filtration, or infection prevention or reduction. The products is not intended for use in a medical setting.

• The mask should not be placed on young children under age 2, anyone who has trouble breathing, or is unconscious, incapacitated or otherwise unable to remove the mask without assistance.

• All orders are handmade to order. Your order is expected to ship within 10-14 days of purchase date.

• All masks will be shipped via USPS. In the event of a lost package, please email us and we will do everything we can to make sure it gets to you.

• Due to the nature of the product, returns or exchanges are NOT permitted. If you aren't satisfied with your purchase, please email us at masksofkindness@gmail.com

• Your credit statement will show a purchase from Paper Hearts, our sister company. This is not a mistake.

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